How It Works
Schedule Your Session
Call us to book a telehealth slot. You’ll receive a confirmation email with all the details to join your session. Telehealth sessions can be attended via phone or video weblink (“vidcon”; via our secure platform, Coviu).
Prepare for Session
Find a quiet space, ensure your device is ready, and (for vidcon) a secure a stable internet connection. If you will be doing EMDR therapy, your session will be via vidcon, and you will need a laptop, PC, or tablet for the session (not your phone).
Connect Securely
Join your session via phone, or by our secure video platform, and receive the same personalised care as in-person therapy.
Availability & Accessibility
Our telehealth services are available via phone, or video weblink (“vidcon”), across Australia with flexible appointment times. All you need is either your mobile, or a device with internet access to receive confidential, effective therapy—anytime, anywhere.
Approximately 2 days prior to your scheduled time, you will receive a confirmation text regarding your appointment, where you’ll be asked to nominate whether you would like to attend via phone or vidcon. Let us know by reply text how you'd like to attend, so that your psychologist knows how they will best reach you at the time of the appointment. This allows us to ensure more seamless service on the day of your appointment.
